Onsite IT Support Engineer - 4 Days

Contract
Not Specified
Other
London, United Kingdom
Job Description

Contract Opportunity - Onsite IT Support Engineer - 4 Days per week
London - Tower Bridge Area
£200 per day (inside IR35) | 4 days per week | 1 month contract with potential extensions

Our client are a London-based Managed Service Provider (MSP) delivering agile, user-focused IT solutions to innovative businesses. Due to increased demand, they're looking for a proactive and skilled Onsite IT Support Engineer to join us on a contract basis, working 4 days per week on-site at a client location near Tower Bridge.

This is an excellent short-term opportunity for a hands-on IT professional who thrives in client-facing environments and enjoys being the go-to expert on-site.

Key Responsibilities

  • Provide on-site technical support and issue resolution across hardware, software, networks, desktops, laptops, printers, and peripherals.
  • Liaise with remote Helpdesk and 2nd/3rd line teams to escalate and resolve complex issues.
  • Manage Workstation builds, configurations, deployments, and upgrades.
  • Perform health checks, patching, and preventative maintenance.
  • Support Microsoft 365 services and assist with Wi-Fi and network troubleshooting.
  • Accurately log incidents, solutions, and changes using Autotask and IT Glue.
  • Maintain professional, clear communication with end users and internal teams.
  • Support project-related tasks such as hardware refreshes, office moves, and rollouts.

What We're Looking For

  • 2+ years in an on-site IT support role, preferably in an MSP or fast-paced corporate setting.
  • Solid Windows troubleshooting skills and good networking knowledge (TCP/IP, DNS, Wi-Fi).
  • Experience with Windows Remote Desktop Services (RDS).
  • Confident supporting Microsoft 365 environments.
  • Familiarity with PSA tools (Autotask preferred) and documentation platforms (like IT Glue).
  • A self-starter who can work independently and deliver a strong client experience.

Start date: ASAP
Location: On-site near Tower Bridge, London

If you re available immediately and ready to make an impact on-site, get in touch today!