Onsite IT Desk Technician - Customer Focused Support

Stefanini, Inc in Harrogate, United Kingdom, seeks an experienced onsite IT support specialist to deliver a premium service in a fast-paced environment. You will handle requests via phone, email and face-to-face, and act as escalation point for complex issues to keep the IT estate running smoothly.

The role covers hardware and software troubleshooting, incident management, account administration, AV support, and collaboration with third party vendors.