Online Returns Ops Lead - Data-Driven & Cross-Functional

Marks & Spencer Plc in Westminster is looking for a candidate to support the day-to-day operations of Online Returns. You will focus on delivering an efficient and customer-focused returns journey, ensuring that returns are processed accurately across a large number of stores.

The ideal candidate should demonstrate strong analytical skills and experience in a fast-paced retail environment. M&S offers a supportive atmosphere with numerous benefits, including a colleague discount and generous holiday entitlement.