Online Fulfillment & Customer Experience Lead

Posted 32 minutes 22 seconds ago by Sainsbury's Supermarkets Ltd

Permanent
Full Time
Other
Buckinghamshire, Aylesbury, United Kingdom, HP178
Job Description

Sainsbury's Supermarkets Ltd in Aylesbury Gatehouse Store is looking for an Online Store Manager to lead the in-store online picking and delivery team, ensuring a seamless customer experience across online and in-store channels.

You will oversee a large team of shoppers and drivers, drive KPIs, and partner with store leadership to maintain high service levels while managing performance and scheduling. This role requires proactive leadership in a busy retail environment.