On-Train Experience Manager - Yorkshire

A leading train operating company in the UK is seeking an On Train Experience Manager who will lead On Train teams to deliver exceptional customer experiences. This hands-on leadership role emphasizes motivating and empowering staff, ensuring safety and service standards while managing operational performance. Ideal candidates should have proven leadership skills in customer-focused settings, strong self-motivation, and the ability to interpret data to drive improvements. The role also requires excellent communication skills and a commitment to safety management.