On-Site IT Service Desk Technician (1st/2nd Line)

A dynamic IT solutions provider in Saffron Walden is seeking a Dedicated Service Desk Technician to be the primary contact for IT-related incidents. You'll provide 1st and 2nd line support for Microsoft 365 and manage service requests, ensuring excellent customer satisfaction. Candidates should have at least 2 years of Service Desk experience and possess strong communication and organizational skills. This position offers a competitive salary, training opportunities, and generous leave benefits.