On-site Customer Experience Team Leader & Coach

A notable organization in customer experience is seeking a Customer Experience Team Leader to join their team in Cardiff. This permanent full-time position involves leading the Customer Experience team, ensuring high-quality service delivery in a fast-paced environment. The ideal candidate will have strong leadership skills, proven coaching experience, and a customer-first mindset. The role offers various benefits, including a competitive salary, development opportunities, and a supportive work culture.