Office Coordinator

Posted 11 hours 14 minutes ago by Forvis Mazars LLP

Permanent
Full Time
Other
Midlothian, Edinburgh, United Kingdom, EH120
Job Description
About the role

The Office Coordinator is responsible for providing effective support in the office, delivering essential support to staff members and managing the diaries of several Partners. They deliver exceptional client service in all aspects of their role. The role is predominantly office-based.

Specific responsibilities include:

  • Continuously assess the effectiveness of processes and procedures and report back to the Office Manager.
  • Seek ways to make full use of technology to improve processes and efficiency, promoting agile ways of working and reducing reliance on paper.
  • Pro-actively develop effective working relationships with Partners and Managers to understand their needs and offer advice, solutions and ways to improve working methods.
  • Deliver exceptional service in front of house operations.
  • Provide support for day to day facilities operations, ensuring a welcoming, clean, secure and safe working environment for team members and visitors.
  • Support with local application of Forvis Mazars' Health and Safety policy, including first aid and incident reporting, fire drills, office inspections and inductions for new team members.
  • Provide health and safety feedback to the Office Manager.
  • Assist with visitor and contractor visits and conduct Right to Work checks.
  • Ensure effective onboarding, including executing first day plans and facilitating office tours with emphasis on health and safety requirements.
  • Provide basic IT troubleshooting in the office, escalating issues promptly to relevant stakeholders, including the IT team and Office Manager.
  • Provide switchboard support.
  • Support and organise local office events, working with the events team for guidance and support where applicable.
  • Support with the management of post in the local office, as well as couriers.
  • Provide diary management support to Partners, scheduling internal and external meetings, ensuring meeting specific requirements are met, liaising with internal/external stakeholders as necessary, understanding technical requirements (MS Teams) for virtual meetings and proactively reviewing Partners' diaries.
What we are looking for
  • Experience in a similar role.
  • Experience of supporting health and safety compliance in the workplace.
  • Strong attention to detail, organisational and multi tasking skills.
  • Strong problem solving abilities to address and resolve issues promptly and efficiently.
  • Exceptional communication, presentation and interpersonal skills.
  • A strong team player who works collaboratively.
  • Passion for providing excellent client service.
  • Flexible with the ability to work effectively under pressure and manage conflicting priorities.
  • Advanced MS Office skills (specifically Word, Excel and PowerPoint).
Diversity, Equity & Inclusion

At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives and experience, and know this diversity creates better outcomes for our clients. We seek to attract, develop and retain the best talent, inclusive of sex, ethnicity, disability, socio economic background, sexual orientation, gender identity, nationality and faith. We select candidates based on skills, knowledge, qualifications and experience and aim to support all our team members to reach their potential.