Office Administrator

Office Administrator Up to £27,000 DOE Monday - Friday 9am - 5pm Working from our Support Office in Dunfermline

For over 20 years, Vets Now has been at the forefront of out of hours emergency care, supporting over 1,000 vet practices and operating in 60+ emergency clinics and specialist referral hospitals nationwide. We're award-winning, innovative, and passionate about delivering exceptional care to pets and their owners.

About the role

We are looking for an Office Administrator to support the smooth and efficient day to day running of our Support Office. Acting as a central point of contact for our office operations and maintaining a well organised, compliant and welcoming working environment.

Key Responsibilities

In this role you will:

• Act as first point of contact for visitors, contractors, colleagues and deliveries
• On site reception cover including shared mailboxes, managing mail and courier services
• Raise monitor and coordinate maintenance requests with contractors and facilities partners.
• Manage stationery, office supplies, catering and general office purchasing
• Checking and processing invoices, purchase orders and approvals.
• Support Office keyholder, available for emergency call outs.
• Perform Fire Marshall duties, including weekly fire alarm testing
• Suggest improvements to streamline office processes, colleague experience and operational efficiency.

What we're looking for:

• Previous experience of working within office administration
• Highly effective organisational skills and attention to detail.
• Strong verbal and written communication skills, with confidence to engage professionally with colleagues, suppliers, contractors and visitors.
• Confident managing orders and processing invoices
• Computer literacy, with excellent knowledge of MS Office packages.

Why Join Us?

At Vets Now we value our people, that's why we offer great perks and benefits. As a Vets Now employee your benefits will include but not be limited to:

• 7 weeks pro rata annual leave
• Your birthday as a paid day off
• Health Cash Plan provided by Simply Health
• UK Standard Pension contributions - 5% Employee/3% Employer
• Up to 50% discounted staff pet care
• Death in service of two times annual salary
• Membership of employee wellbeing programme
• Company sick, maternity, paternity and adoption pay schemes

Inclusion & Accessibility

We welcome applications from all backgrounds and are proud to be a Disability Confident Employer. If you have a disability or health condition, we're committed to making reasonable adjustments throughout the recruitment process.