Office Administrator
Posted 13 hours 14 minutes ago by HealthJobs4U Ltd
RESPONSIBLE TO: Care Manager
JOB PURPOSE : To support the Care Delivery team by ensuring the smooth running of the office, supporting with recruitment of new CareAngels and covering care visits as required.
WORK HOURS :This is a full-time position, Monday to Friday from 9am to 5pm. The role includes care delivery and a degree of flexibility to meet the operational needs of the business. Also includes one weekend in four on-call and one weekday on call, with additional remuneration
MAIN DUTIES:
The Office Administrator is responsible for ensuring the smooth running of the Guardian Angel Carers Wimbledon & Kingston branch. This includes: answering the phone in a friendly and professional manner, diverting the call to the appropriate member of the team; keeping call logs, care logs and other computer based systems up-to-date; ensuring the office has sufficient stock of stationery, PPE, uniform etc; posting new CareAngel job adverts and screening potential candidates, then following up on all necessary paperwork to ensure new CareAngels are ready to start work.
The role will also include covering CareAngel absences, covering new care visits until a new CareAngel is recruited and on-call responsibilities. While the role is office based, there will be some field-based work as necessitated to ensure the smooth running of the business.
Previous administration experience within a busy office environment
A desire to work in a fast-paced industry
- Understanding of company policies and procedures
- Willingness to train as a carer and be able to deliver care
- Excellent communication skills; written and oral
- Excellent organisational and time management skills
- Positive attitude, self-motivated, flexible, approachable, presentable, able to use initiative, reliable, team worker
- Willingness to contribute to team efficiency through constructively supporting others
- Ability to quickly develop good rapport with new people
- Be able to plan and carryout own work schedule
- Work efficiently to deadlines
- Excellent IT skills, particularly Microsoft Office
- Proven ability to effectively use database systems
- Good numeracy and literacy skills
Recruitment
o Recruitment activities, external events and networking to widen application funnel
o Complete all new employee recruitment tasks to ensure compliance
o Meet with RM / office team to determine current and future demand needs
o Manage live recruitment adverts
o Set up successful applicants on My Learning Cloud and book onto necessary training
o Ensure completion of all tasks for Onboarding applicants
o Interview paperwork
o Offer letter, recruitment pack and contract signed
o Manage DBS and ensure cleared prior to employment
o Ensure health and references checks are complete and verified
o Necessary ID and proof of address gatheredCar Insurance, TAX and MOT details saved
o Update and monitor all forms of recruitment enquiry leads: Indeed, Team Tailor, Facebook and others
o Screen all CVs, complete telephone interviews
o Respond to all applicant enquiries promptly and efficiently
Other
o Audit of office supplies and re-ordering as required
o Ensure all training is up-to-date for self and carry out further training and development as required
o Answer the office phone
o On call duties as per rota
o Carry out care visits as per OTH
o Attend unscheduled care visits at short notice
o Schedule own diary, ensuring it is up to date by Friday for the week ahead, and respond accordingly to emails
- Work in accordance with the policies, procedures and philosophy of Guardian Angel Carers
o Contribute to a healthy and safe working environment
o Any other tasks as delegated by Registered Manager