Office / Sales Admin

8.30 - 5 (Mon - Fri)

Cannock

Temp - Perm

Key Duties & Responsibilities

Office & Operations Support:

• Processing sales and spare parts orders using Sage Line 50
• Supporting the Office Manager with bookkeeping and invoice administration
• Assisting the Operations Manager with stock control, purchase orders, and warranty administration

Sales Administration:

• Providing the sales team with up-to-date information on product availability and lead times
• Processing sales orders and producing weekly sales reports
• Maintaining accurate customer and sales data within the CRM system (full training provided)
• Supporting marketing activities to help promote products and strengthen brand presence

Customer Service:

• Handling incoming calls professionally and directing enquiries appropriately
• Responding to customer queries efficiently and resolving issues in a timely manner
• Building positive working relationships with customers and suppliers

General Administration:

• Ensuring accurate data entry across internal systems
• Assisting with accounts administration and invoice processing
• Supporting ad-hoc projects as required
• Managing incoming and outgoing daily post

Skills & Experience Required

• Previous experience in an administrative or sales support role
• Strong organisational skills with the ability to manage multiple tasks and priorities
• Confident communicator with strong interpersonal skills
• Ability to quickly learn product information and technical details
• High level of accuracy and attention to detail
• Competent user of Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Experience using CRM systems is beneficial but not essential