Office / project manager / support officer

Office / project manager / support officer

Location: 5421XL, Scheiweg 26, Gemert, The Netherlands
Salary: €2800 - €3500 gross per month (full time)
Hours: 24 - 40 hours, spread over a minimum of 4 days (hybrid possible)

Posted: September 24, 2025

Job Description

As Office / Project Manager / Support Assistant at Clonable you will oversee the structure of our office and support teams. Your main responsibilities are:

• Customer support: First point of contact for customers via e mail and telephone. Resolve queries quickly and professionally, collaborating with support staff.
• Project management: Manage new and existing customer projects, set priorities, maintain overviews, and coordinate onboarding specialists and support staff when needed.
• Office management: Arrange events, plan company outings, purchase supplies, and handle other administrative tasks.

You will work in a small, growing team and have the freedom to propose improvements to support processes. Because we are a SaaS company with international customers, your work directly impacts customer satisfaction and product usage.

What your work looks like

• Answer customers via e mail and telephone.
• Arrange office purchases and assist with event preparation.
• Monitor deadlines and turnaround times for new clients, escalating when necessary.
• Troubleshoot questions and problems efficiently.
• Prioritise requests and switch quickly between tasks.
• Identify opportunities for process improvements in support.
• Offer technical support, leveraging comfort with web tools.

About Clonable

Clonable enables international website owners to expand effortlessly by integrating new-language versions into their existing site, reducing setup time and costs.

Job Requirements

We are looking for a customer oriented, phone friendly individual who thrives in a structured environment. Stress resilience, strong communication skills, and a technical mindset are essential.

Capacities we would like to see in you

• Excellent verbal and written customer communication.
• Prioritisation skills - identify which customer needs attention first.
• Structured work approach-stay on top of deadlines amidst busyness.
• Affinity with technology: experience with websites, cross domain marketing, or knowledge of PHP / CSS / HTML.
• Proficiency in Dutch and English.

Capacities that make us happy (perks)

• Experience with SaaS or internet businesses.
• Familiarity with online support tools, CMSs, and CRM systems.
• Additional language skills.
• Content marketing experience for smoother manual and video creation.

No match, but interested?

Even if this vacancy is not a perfect fit, we invite you to submit an open application.

Working conditions

• Location: Gemert, Noord Brabant (hybrid working possible)
• Salary: €2800 - €3500 gross per month at full time (depending on knowledge and experience)
• Tenure: Fixed term employment contract with perspective of indefinite duration
• Number of hours: 24 - 40 hours, spread over at least 4 but preferably 5 days
• Contract duration: 12 months

Other terms of employment

• Equity package, based on hours and length of employment
• Travel reimbursement for commuting
• 28 vacation days per year for full time employment
• Retirement Plan
• Flexible working hours

How to apply?

Send a brief introduction and your resume to with 'Job Application Support Employee' in the subject line. We will notify you within a week whether you have been invited for an interview.

Apply directly below!

Fill out the form and we will contact you as soon as possible.

Please feel free to contact us for more information or a no obligation demo for your website!