Ocean Export Supervisor

Job Title: Ocean Export Supervisor

Location: East London

Salary: Competitive (depending on experience)

Start Date: ASAP

Working Pattern: Office-based (East London)

About the Role

Our client, a well established and growing freight forwarding organisation, is seeking an experienced Ocean Export Supervisor to join their specialist recyclables division. This is an excellent opportunity to join a business that forms part of a larger, expanding logistics group, providing global transport solutions across air, sea, and road freight. The role plays a key part within a niche division, with strong plans for growth and expansion into new markets.

What you'll do

• Take full ownership of the ocean export operation within the recyclables division and ensure smooth day to day running
• Act as the first point of escalation for operational and customer queries
• Support and guide the team through operational challenges
• Work closely with commercial colleagues to improve file profitability
• Drive process improvements and implement efficiencies across the team
• Manage, mentor, and develop a team of 5 staff
• Oversee team performance, training, and development
• Maintain team morale and manage holiday approvals
• Support credit control to ensure timely customer payments
• Monitor supplier and customer queries, ensuring all are resolved efficiently

What you need

• Strong operational experience within ocean export freight forwarding (essential)
• Previous supervisory or team leadership experience
• Experience within recyclables or a specialist freight sector would be advantageous
• A proactive mindset with a focus on continuous improvement
• Strong problem solving and organisational skills
• Confident communicator, able to liaise effectively across teams
• Ability to take ownership and work autonomously

Why you'll love this role

• Competitive salary
• 3% pension contribution
• 20 days holiday, increasing to 25 days with service
• Clear opportunity for progression as the department grows
• Stable and growing organisation within a larger logistics group