Nights Duty Manager

At The Caledonian Edinburgh, exceptional luxury service continues throughout the night. We are seeking a Nights Duty Manager to lead overnight operations, ensuring guest safety, service excellence and seamless hotel performance after hours.

The Person:

• A confident and composed leader with a passion for luxury hospitality
• Guest-focused, professional and calm under pressure
• Strong decision-maker with sound judgement overnight
• Highly organised with excellent communication skills
• Flexible and comfortable working night shifts.

The Role:

• Lead the Front Office Night Team in delivering exceptional guest experiences
• Act as the senior management representative overnight
• Maintain luxury service standards, safety and security at all times
• Oversee night audit, reporting and operational continuity
• Ensure smooth handovers to the daytime management team

Key Responsibilities:

• Supervise overnight Front Office operations and team rotas
• Serve as point of contact for guests, VIPs and emergencies
• Complete night audit procedures and financial controls
• Monitor hotel security, conduct night walks and safety checks
• Manage incidents, guest concerns and overnight reporting

The Benefits:

• Competitive Salary
• Free and healthy meals when on duty.
• 50% off our Food & Beverage Venues - The Court & Caley Bar
• Discounted use of Leisure Facilities
• Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships - T&Cs apply
• 28 Days of Annual Leave, increasing with long service
• Pension enrolment
• We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!

Why Join Us

At The Caledonian Edinburgh, you'll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth.

Begin your journey with one of Edinburgh's most iconic hotels.

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