Night Receptionist

Night Porter - Front Office

Join the Leonardo Hotels team as a Night Porter, supporting the smooth running and objectives of the Front Office department. You will work closely with your colleagues to create memorable moments for guests while upholding company and hotel-specific service standards.

Responsibilities

• Act as an ambassador for the hotel and the wider Leonardo estate, demonstrating the company vision, mission and values.
• Take responsibility for the safety and security of the hotel and guests alongside the Night team.
• Conduct regular fire walks each night.
• Prepare and set out ambient breakfast items in the morning, ensuring an attractive presentation.
• Interfere with guests at welcome and departure, and support the kitchen by preparing room service orders.
• Collaborate closely with other departments within the hotel to support overall operations.

Benefits & Perks

• Special rates on Leonardo Hotel rooms across the UK and Europe.
• Company wide recognition scheme - earn vouchers for a wide range of high street shops.
• Talent referral scheme.
• Thank You Week activities, from ice cream trucks to yoga classes.
• Wellbeing calendar and ongoing job related training programmes with clear paths for progression.
• Learning bites, "Come Join Us Guest Care" training and wellbeing webinars to support personal and professional growth.

EEO Statement

We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone can fulfil their potential at work.