Night Porter

Posted 8 days 23 hours ago by Front Office

Permanent
Full Time
Other
Surrey, Wrecclesham, United Kingdom, GU104
Job Description
About Us

Northbrook Park is a stunning 18th-century wedding and events venue nestled in the Hampshire countryside. We are known for delivering exceptional experiences in a peaceful, luxurious setting. As a key part of our guest service team, you'll help ensure a safe, smooth, and welcoming environment for all overnight guests and suppliers.

The Role: Evening Night Porter

As a Night Porter, you will be responsible for ensuring the security, safety, and cleanliness of the venue during overnight hours. You will be the primary point of contact for late-arriving guests and will assist with any overnight requests or issues.

Key Responsibilities
  • Monitor the venue and grounds to ensure guest safety and security
  • Perform regular checks of the property throughout the night
  • Assist with late check-ins, early check-outs, and guest enquiries
  • Maintain cleanliness in public areas
  • Support event setups/breakdowns when required
  • Handle any incidents or emergencies calmly and effectively
  • Liaise with other departments to ensure a seamless handover each morning
About You
  • Previous experience in a porter, concierge, or night shift role preferred
  • Strong communication and customer service skills
  • Reliable, punctual, and able to work independently
  • Calm under pressure and quick-thinking in emergencies
  • Physically fit and able to carry out patrols and light lifting
  • Flexible with shift patterns, including weekends and holidays

Compensation: To be discussed