Night Front Desk Lead: Guest Service Excellence

Posted 12 days 23 hours ago by Ashford International - Reception and Nights

Permanent
Full Time
Other
Kent, Ashford, United Kingdom, TN231
Job Description

Ashford International - Reception and Nights in Ashford, UK, is looking for a night reception manager. This role includes greeting guests, managing check-ins and check-outs, and addressing guest enquiries and complaints to ensure satisfaction.

Ideal candidates will have a passion for outstanding guest service and the ability to work independently. Incentives include a free health club membership, discounts, and professional training support. The hotel is located in a key area, providing excellent leisure facilities.