Night Front Desk Agent: Guest Experience Lead

W Hotels in Edinburgh is seeking a dedicated Front Desk/Guest Services agent to manage check-in/check-out procedures, handle guest inquiries, and process payments accurately. You will help guests with local information and coordinate with housekeeping to maintain room readiness.

A professional, guest-focused approach is essential. The role requires strong communication, cash handling, and multi-tasking abilities, with a full-time schedule at our Edinburgh property.