Night Duty Manager

Duties and responsibilities related to the Night Duty Manager role

• Ensure all guests receive prompt, professional, and courteous service throughout the night.
• Manage late check ins, early check outs, and assist with any guest requests.
• Oversee night audits to ensure accurate recording of daily transactions and prepare reports.
• Communicate and coordinate with other departments (e.g., housekeeping, engineering) to ensure seamless night operations. Act as the primary point of contact during nighttime operations.
• Oversee health and safety as well as security operations at the hotel during the night, conducting regular patrols and inspections.

About you

Previous experience in hotel front office management within the luxury segment is preferred. Strong organizational and multitasking abilities are required.

Benefits of the Night Duty Manager role

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
• Business attire laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide