Night Concierge & Guest Services Lead

Posted 2 hours 31 minutes ago by Millennium & Copthorne Hotels

Permanent
Full Time
Other
London, United Kingdom
Job Description

Millennium & Copthorne Hotels is seeking a Night Porter/Concierge to assist guests with luggage and transport, and to deliver efficient front desk and reservations support. You will help uphold financial controls and ensure accurate reporting while providing courteous, professional service throughout the night.

Key responsibilities include coordinating with city activities to enhance guest experiences, managing guest messages and packages, and maintaining up-to-date knowledge of hotel events and