Network Support Engineer - Systems Integrator
Posted 5 days 14 hours ago by Hamilton Barnes Associates Limited
Ready to keep creative networks running at peak performance?
Join a global connectivity and media technology specialist supporting some of the most innovative companies in film, TV, and digital production. The organisation is trusted for delivering secure, high-performance network and cloud services that enable seamless global collaboration.
The team is hiring a Network Support Engineer to provide expert technical assistance, monitor and maintain network performance, and ensure uninterrupted connectivity for media and entertainment clients. The role will involve troubleshooting complex issues, optimising configurations, and supporting service delivery excellence.
Empower the world's storytellers with reliable connectivity. Apply now!
Responsibilities- Troubleshooting and resolving network incidents across routing, switching, and firewalls
- Supporting and maintaining the core Arista network, alongside HP and Dell switching
- Working with Fortinet firewalls, plus exposure to Palo Alto and Juniper SRX
- Collaborating with global network teams (UK & US) to maintain performance and uptime
- Participating in on-call rotation (1 week in 8) to support critical media operations
- Learning Linux, network automation, and industry-specific media technologies
- Solid experience in network operations, troubleshooting, and support
- Hands on background in routing and switching (Arista, HP, Dell, or similar)
- Familiarity with Fortinet firewalls (other vendor exposure beneficial)
- Experience within an Enterprise or ISP/NOC environment
- A proactive mindset and willingness to learn
- Excellent communication skills and a team-focused attitude
- Strong cultural fit - this is a social, high-energy team that values personality as much as technical skill
- Training in Linux and network automation
- Development on media industry technologies - rare experience in a niche, high-growth sector
- Opportunity to collaborate with global teams across London and the US
- Hybrid - 2 days a week in Tottenham Court Road office
- Great training and progression opportunities
- £40,000 - £45,000 per annum
- On-call allowance: £10,000 - £14,000 per annum