Network Cabling Quality Technician (AWS)

Amazon Data Services Ireland Limited - A65 offers a unique opportunity to join AWS Infrastructure Services (AIS), the team that designs, plans, delivers, and operates all AWS global infrastructure. In this role you will help ensure that the network cabling installed in our data centers meets the highest quality standards, directly influencing reliability and customer experience.

Key Responsibilities

• Work with Network Deployment and Vendor Management teams to integrate quality assurance into cable installation processes throughout the project lifecycle.
• Review training curriculums and cabling design documents; provide Quality Assurance representation to ensure standards are met during cable installation activities.
• Influence partner teams and cabling vendors to adopt quality assurance checklists that validate conformance to Amazon and jurisdictional standards during critical milestone checks for cable installation and testing activities.
• Gather feedback from internal stakeholders and cabling vendors, refine quality processes, and verify that cable installations meet standards by reviewing documentation and data from milestone inspections and cable validation testing.
• Drive cable validation testing adoption and defect management while establishing performance benchmarks to improve vendor performance and enhance quality metrics.
• Document and align cable installation standards and standard operating procedures as new technology and cabling methods integrate into our infrastructure.
• Conduct training with partner teams and provide guidelines to cabling vendors to ensure consistent execution across all network installations.
• Track and report on project milestones, vendor performance metrics, and quality KPIs including First Pass Yield, defect rates, and schedule adherence across multiple concurrent projects.
• Support continuous improvement initiatives by capturing lessons learned, facilitating post project reviews, and implementing process improvements to enhance future project delivery.
• Identify opportunities to reduce Cost of Poor Quality and improve overall project efficiency.
• Travel regionally and locally up to 25% to attend site visits and meetings for onsite quality standards review and to collect feedback from onsite personnel.

Basic Qualifications

• Experience with cabling infrastructure best practices and methodologies.
• Knowledge of QA methodology and tools.
• 2+ years of experience Inside Plant cabling installation in data center environments.

Preferred Qualifications

• Knowledge of small to moderate scale program management with internal team and contractors.
• Excellent communication skills, problem solving ability, attention to detail, root cause analysis experience, and ability to maintain high quality standards.

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