Network Assurance & Service Reliability Lead

A telecommunications services company in Greater London is seeking a Service Assurance Manager to oversee IT and network service assurance processes. The role involves leading Change and Problem Management initiatives, ensuring SLAs are met, and collaborating with key stakeholders. The ideal candidate has strong experience in multi-supplier environments and excellent skills in incident management. A background in ITIL is preferred. This position offers a dynamic work environment with a focus on operational excellence.