Network and Telecoms Engineer

Posted 2 days 8 hours ago by Gap Personnel

Permanent
Full Time
Temporary Jobs
Norfolk, Norwich, United Kingdom, NR1 1
Job Description

Network & Telecoms Engineer
Band 6 (Equivalent) £37,338 - £44,962 pro rata
Location: Norfolk and Norwich University Hospital (NNUH)
Contract: Temporary (3 months initially, potential to extend)
Hours: Full-time, 37.5 hrs/week (Mon-Fri)
Employer: gap personnel (on behalf of the NHS)

About the Role:
We're seeking a skilled and proactive Network & Telecoms Engineer to design, maintain, and support our Trust's network, security, and telephony infrastructure. You will lead key projects, provide 2nd/3rd line support, and ensure systems perform optimally in line with SLAs. The role includes on-call duties and requires travel between Trust sites.

Key Responsibilities:

  • Lead design and implementation of network, security, and telephony systems

  • Diagnose and resolve complex infrastructure issues

  • Support IT Service Desk escalations with excellent customer service

  • Monitor network performance and propose improvements using management tools

  • Follow ITIL best practices and assist in service improvements

  • Deputise for the Network Services Manager as needed

Skills & Experience:

  • Strong knowledge of enterprise network, security, and telephony systems

  • Proven troubleshooting and problem-solving skills

  • Experience with network monitoring tools and ITIL practices

  • Excellent communication and organisational skills

  • Ability to work well under pressure and manage priorities

  • Customer-focused 'can-do' attitude

  • Commitment to Trust values: PRIDE (People focused, Respect, Integrity, Dedication, Excellence)

How to Apply:
Send your CV to or call for more info.

gap personnel is committed to equality and fair recruitment and acts as an employment business on behalf of the NHS.