National Army Museum - Deputy Front of House Manager
Posted 23 hours 47 minutes ago by Job Search Place Limited
The National Army Museum's mission is to tell the story of Our Army and the people who have served in it; to inspire, engage and educate, through our World Class Museum and Collections. Through our galleries and innovative exhibitions and public programme, the public can explore what it's like to be a soldier, why we fought in conflicts - past and present, and discover the impact the Army has had on our society.
Are you passionate about heritage, driving commercial success and visitor engagement?
Deputy Front of House Manager - £34,040pa plus benefits
The Museum is seeking an exceptional Deputy Front of House Manager to work with Visitor Experience and Visitor Welcome & Retail Assistants to ensure the safe, welcoming and commercially focused operation of our Front of House services.
Working with the Front of House Manager, you will lead the Front of House teams with a focus on visitor engagement and commercial activity. You will motivate and drive teams to achieve sales, KPI and donation targets.
You will contribute to the smooth day-to-day operation of the Museum, working calmly and effectively under pressure, and ensuring that the Museum's mission, values and reputation are consistently delivered across all visitor touchpoints.
This role will require weekend working.
The National Army Museum is an Equal Opportunities employer.