Multichannel CX Team Lead - Elevate Customer Experience

Vintage Cash Cow is looking for a Multichannel Cx Team Lead to oversee and support the Customer Experience team in Morley. This hands-on leadership role aims to deliver high-quality service across multiple contact channels including phone and email support.

The ideal candidate will possess a minimum of 2 years in customer service leadership, excellent coaching ability, and strong multichannel experience to ensure customer satisfaction and service excellence.