Multichannel Customer Experience Leader

A dynamic customer engagement company in Morley is looking for a Multi Channel Engagement Team Leader. In this leadership role, you will oversee diverse customer interactions across multiple platforms, ensuring high service quality and team performance. Ideal candidates should have at least 2 years of experience in a customer service leadership role, strong coaching abilities, and a thorough understanding of multichannel environments. The position offers an opportunity to build a new team while supporting a mission focused on sustainability and customer satisfaction.