Multi-Site Cleaning Operations Manager

Belfast & Beyond (Mid Ulster, Belfast, Ballymena, County Down, Areas in between)
£33,000 per annum + Car + Laptop + Mobile Permanent Full-Time

A leading facilities services provider is seeking an experienced Cleaning./Facilities Area Manager to oversee a portfolio of multi-site contracts across the mid-ulster and Belfast region.

This is a key operational leadership role, responsible for ensuring consistently high service standards, strong team performance, and excellent client satisfaction across a diverse range of locations.

The Role

• Oversee day-to-day cleaning operations across multiple client sites
• Lead, manage, and develop mobile and site-based cleaning teams
• Ensure all staff are fully trained, inducted, and working to required standards
• Carry out regular site audits and implement corrective actions where required
• Act as the main operational point of contact for key stakeholders
• Manage staffing levels, cover arrangements, attendance, and performance
• Ensure compliance with company procedures, health & safety, and service KPIs
• Attend regular operational meetings and provide performance reporting
• Drive efficiency improvements across labour planning and service delivery
• Manage employee relations issues in line with internal procedures

The Person

• Minimum 2 years' experience in a Cleaning Manager / Operations role
• Strong background in multi-site facilities or cleaning environments
• Proven ability to lead and motivate large teams
• Confident in client/stakeholder engagement and relationship management
• Hands-on, operationally focused approach
• Strong organisational and problem-solving skills
• Ability to work under pressure and manage competing priorities
• Full clean driving licence essential
• Willingness to undergo background/security clearance if required

Package & Benefits

• £33,000 salary
• Company vehicle or car allowance
• Fuel card (where applicable)
• Laptop and mobile phone provided
• 25 days annual leave + 10 public holidays
• Training and career development opportunities
• Flexible working arrangements
• Additional company benefits