Multi-Channel Customer Service Advisor

Cromwell is seeking a Customer Service Advisor to be the first point of contact for customers, handling enquiries by phone, email and live chat with professionalism and accuracy. You will work alongside Sales, Branch Operations and Supply Chain to keep customers informed, resolve issues and help them find the right products.

The role offers a competitive salary, bonus scheme and generous benefits. Cromwell emphasises a collaborative culture, 30 days leave, enhanced pension, healthcare cash plan