Multi-Channel Customer Service Advisor

Rocksteady Music School Limited in Birmingham is looking for a passionate Customer Service Adviser to deliver quality support to customers. You will be the first point of contact and will effectively manage customer interactions across multiple channels.

The role demands excellent communication skills and the ability to thrive in a fast-paced environment, while actively contributing to children's music education. Candidates must have a customer-first mindset and show resilience in challenging conversations.