Multi-Channel Customer Experience Advisor

Posted 10 days 13 hours ago by Crew Clothing Head Office - Retail Operations

Permanent
Full Time
Other
Devon, Braunton, United Kingdom, EX331
Job Description
A well-known British clothing brand based in Braunton is seeking a full-time Customer Service Agent to provide exceptional service via phone, email, live chat, and social media. The ideal candidate will possess excellent communication skills, empathy, and a positive attitude, ensuring a high-quality customer experience. Responsibilities include supervising order queries and maintaining clear communication with the Distribution Centre. Previous customer-facing experience, preferably in retail or hospitality, is desirable. Compensation includes a competitive salary.