Move Co-ordinator

Move Coordinator

Salary: £27-32K
Location: Basingstoke
Start: ASAP

Red Recruit Global is excited to collaborate with an award winning removals and storage firm. We are currently seeking a dynamic Move Manager to service corporate customers from our branch in Hertfordshire. This position would suit someone from a very strong customer services background.

What you'll do:

A typical day as Move Manager will involve coordinating the smooth shipment of corporate clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to corporate customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers.

• Managing complete door-to-door services.
• Offering comprehensive customer service in alignment with KPIs and contractual requirements.
• Liaising with agent networks, service suppliers, and internal departments for operational needs.
• Handling financial and operational processes through a centralised system.
• Managing financial aspects of each file in accordance with contracted rates and specifications.
• Assisting the Team Leader in developing account relationships and onboarding new departments.

What you need:

We're keen to speak to Customer Services professionals who are proactive, motivated, organised and capable of working under pressure and meeting deadlines. Industry experience would be a distinct advantage but is not essential.

• Exceptional communication skills, both written and verbal.
• Excellent customer service skills and telephone manner.
• Proactive and optimistic attitude, well presented, reliable, and punctual.
• Adaptability to various tasks and a strong team player.

How to apply:

If you have relevant experience, please get in touch today.

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Keywords / alternative titles:

• Move Coordinator
• Removals Administrator
• Corporate Relocations Assistant
• Customer Services
• Accounts Administrator