Mortgage Case Handler/Application Specialist

Mortgage Case Handler/Application Specialist - London or Remote

Role overview

A key support role responsible for managing mortgage applications from submission through to completion, ensuring a smooth and timely customer journey.

Key responsibilities

• Manage applications through the end-to-end mortgage process
• Collect, review, and validate documentation
• Act as a point of contact for brokers and internal stakeholders
• Support underwriters to ensure cases progress efficiently

Experience

• Experience in mortgage administration, case handling, or application processing
• Familiarity with mortgage products (Equity Release an advantage)
• Organised, proactive, and customer-focused