MOJ Supervisor

MOJ Team Leader - Bristol

We are looking for a Non-Motor MOJ Supervisor / team leader to join a claimant injury department based in Bristol. This would be suitable for an experienced Manger to supervise and provide technical guidance to a team of claimant personal injury case handlers whose caseloads will consist of MOJ non-motor personal injury cases. This role would be well suited to an experienced Manager looking for a new challenge, to build on their management skills and who can use their experience to assist case handlers.

Duties/Responsibilities

• Day to day supervision of a team of claimant personal injury case handlers
• Providing case planning assistance and completing supervisor reviews
• Answering technical queries
• Ensuring all SLAs and KPIs are adhered to
• Providing training and guidance to case handlers
• Carrying out 1-2-1's and appraisals for the team
• Complete email and post supervision for the team

Skills/Competencies Required

• The successful candidate will have a good knowledge of MOJ personal injury cases and experience of running claims on the MOJ portal
• Non-motor personal injury experience would be preferable, but not essential.
• Excellent organisational and written and verbal communication skills
• The ability to work to tight deadlines and meet targets
• Ability to use own initiative and work to strict deadlines

BCL Legal is an equal opportunities employer.