MOJ HMCTS - Administrative Officer AO - Band E

Administrative Officer (AO) - Band E

Location: Newcastle Upon Tyne
Pay: £12.86 per hour
Type: Temporary, 12 months (with high likelihood of extension) - 37 hours/week

Our Client, a reputable government department, is hiring for a dedicated Administrative Officer to join their team at Newcastle Employment Tribunal. This is a fantastic opportunity to contribute to the smooth operation of the justice system while developing your skills within a supportive environment.

What you'll be doing:

• Preparing papers, files, and court documents for hearings and meetings
• Managing records and data input on in house systems
• Assisting with civil and family court clerking, ensuring all materials are ready and accurate
• Supporting court users and handling enquiries face to face, via phone, or in writing
• Scheduling and coordinating court activities, including serving documents and collecting fines
• Checking and verifying documents, accounts, and casework to ensure compliance and accuracy
• Producing basic reports and statistical analysis
• Communicating effectively with judiciary, legal professionals, and external agencies
• Contributing to team meetings and small projects, with flexibility to undertake ad hoc duties

What you'll bring:

• Minimum of five GCSEs (A-C) or equivalent, or NVQ Business Administration Level II
• Good computer skills suitable for administrative tasks
• Strong customer service skills with a professional, helpful approach
• Ability to work as part of a team and independently, managing your own time
• Flexibility to work across different office locations as needed
• A proactive attitude and willingness to learn and improve processes