Middle ServiceNow Engineer ServiceNow, JavaScript 30.09.2025

As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for a Middle ServiceNow Engineer.

Responsibilities:

• Design and customize ServiceNow HRSD applications, workflows, and virtual agents
• Build reusable components, subflows, HR catalog items, and portal widgets to enhance employee experience
• Automate HR lifecycle events, notifications, and document generation with Flow Designer and IntegrationHub
• Implement role-based security, HR case routing (AWA), chat, and self-service portals
• Integrate ServiceNow with external HR systems (Workday, Payroll, Identity Systems) and third-party tools like DocuSign
• Drive innovation in HR service delivery, from legacy workflow migration to new module adoption and feature rollout
• Work on design, delivery, and support of a variety of solutions that help our clients meet business objectives
• Get solutions ranging from large-scale custom-developed low-code applications to cloud-based development and integration service

Requirements:

• Experience in ServiceNow development, configuration, and HRSD management
• Ability to design, implement, and optimize workflows, automation (Flow Designer), and integrations (REST/SOAP, IntegrationHub, third-party HR systems)
• Knowledge of HR processes such as onboarding, offboarding, payroll, benefits, case management, and knowledge management
• Proactive problem-solving approach and ability to work independently as well as collaboratively in multinational, cross-functional teams
• Ability to mentor team members and lead initiatives aimed at improving service delivery
• Familiarity with Agile practices, secure PII handling, and optionally holding ITIL/CIS-ITSM certification

What We Offer:

• Private medical care
• Co-financing for the sports card
• Constant support of dedicated consultant

We are an Equal Opportunities Employer and welcome applications from all qualified candidates. By applying, you consent to the processing of your personal data for the purposes of this recruitment process.