Mid-Market Customer Success Manager: Growth & Renewals
Posted 3 hours 56 minutes ago by Board Intelligence
Permanent
Full Time
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description
Board Intelligence is looking for a Customer Success Manager to enhance client relationships and drive success for Mid-Market accounts. This role includes managing the customer renewal lifecycle, ensuring clients receive maximum value from the product, and guiding them through successful adoption.
As a manager, you will collaborate with senior executives, leveraging your skills in negotiation and relationship-building to maintain exceptional retention rates. You'll use data-driven insights to address client needs while fostering growth opportunities.
The position offers a comprehensive benefits package including health cover and a performance bonus.