Mercat Tours Sales Executive

We are looking for a motivated, enthusiastic Sales Executive to join our fantastic and diverse team. You will be joining a supportive, ambitious organisation that takes pride in delivering high-quality experiences and building strong relationships with customers and partners.

Mercat is here for good.

We're not about seasonal jobs, but lasting careers.
When you join us, you're stepping into a permanent, secure job with top-notch training, career development and leadership that plans for the long-term good of our people, place and planet.

As a local family business and proud B Corp, we nurture our community to create a sense of belonging for our visitors and team alike.

That means we grow and thrive together, for good.

Choose Mercat for a reason, not just a season!

Your Skills and Strengths

• Friendly, energetic, and helpful - someone who enjoys working with people
• Knowledge and experience of marketplace
• Strong analytical skills
• Excellent organisational skills for time management, forward planning, and handling multiple priorities
• Strong negotiating and communication skills
• Confidence building relationships with a wide range of partners and clients
• Passion for high-quality products, services, and customer experience
• Ability to respond well under pressure
• A desire be the best you can be
• A sense of humour!

Main Duties and Responsibilities

• Support the development and delivery of effective sales strategies
• Take responsibility for achieving individual sales targets
• Analyse sales performance and contribute ideas for improvement
• Manage, and grow B2B and B2C relationships
• Attend relevant sales missions, trade shows, and networking events
• Secure and expand key trade accounts
• Monitor and report on market trends, including visitor/customer behaviour, competitors, industry developments, threats, and opportunities
• Collaborate with colleagues on new product or service development
• Work with the Marketing Team to share key messages, support campaigns, and identify new markets
• Provide sales knowledge and product insight to internal teams to support excellent customer service
• Protect and enhance the company's reputation by ensuring a consistent, high-quality customer experience
• Deliver day-to-day sales activity with accuracy and enthusiasm
• Work alongside industry bodies, tourism groups, strategic partners, or other organisations relevant to the sector
• Manage allocated budget responsibly to achieve strong return on investment
• Contribute positively to planning discussions and help shape future goal

Details

• Permanent role
• Part-time, 21 hours
• Flexible working requests available from day 1 (e.g. condensed hours)
• Hybrid working with work-from-home options
• All IT equipment provided
• Monday-Friday working week
• 3-month probationary period
• We are a Living Wage and Living Hours employer

Learn more:

Excited to join us but not sure you tick every box?
Don't worry. We don't do boxes!
Our promise to be an inclusive employer runs deep.

A Warm Welcome for Everyone
Mercat Tours promises to provide valued Living Wage jobs and make diversity, equity, and inclusion part of everything we do - from the team we nurture, the visitors we welcome and the history we share.
We are continually growing to fulfil our 'why' - to make meaningful connections that benefit everyone in an inclusive way for all.