Medical Receptionist

Our ideal candidate will have previous Medical Reception experience, although full training will be provided for the right candidate. The position holder will need to be able to handle queries from patients, liaise with other healthcare providers as well as other Practice staff. We are therefore seeking an individual with excellent communication and interpersonal skills.

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Main duties of the job

Contributing to the smooth running of reception and waiting room

Responsible for providing reception and administration support to the practice ensuring the office runs with a degree of accuracy and efficiency

About us

We are a well established forward thinking GMS practicecomprising 5 GP partners, 1 Advanced Nurse Practitioner Partner, 2 Emergency Care Pratitioner's, 3Practice Nurses, 1 HCA and a phlebotomist supported by an excellent reception/admin team.

Weare a SystmOne practice.

Job responsibilities

JOB DESCRIPTION

SALARY: Depending on experience

PRACTICE: Zetland Medical Practice

LOCATION: Windy Hill Lane Marske and any other location requested by the practice

HOURS OF WORK: Part time and full time applications welcome as we are looking to recruit up to full time - days and times negotiable (30 min unpaid lunch and 2 x 15 min paid breaks) and staff may when appropriate beexpected to work outside those hours or at weekends if opening times at thepractice change. Additional hours of opening would mainly be at Windy HillLane, Marske but staff would be expected to work the hours allocated at anyother site associated with the practice.

JOB PURPOSE: To provide courteous and effectivereception/telephone/administration duties for the practice, ensuring an efficient and professional image is maintained at all times.

DIMENSIONS: Responsible for providing receptionsupport to the practice including administration support to ensure the office runs with a degree of accuracy and efficiency.

KEY AREAS: Greeting and signposting patients in a pleasant and efficient manner

Telephone - makingappointments, taking messages and answering queries.

Disseminating home visitrequirements.

Amend medication on computerfollowing GP instruction.

Arrange repeat prescriptionsfor GP signature.

Expertise and knowledge toliaise with the computer help line to resolve any breakdown thereby developinga good working knowledge of the system.

Keeping up to date oncomputer enhancement being able to receive in and distribute to GPs lab resultsfor acceptance

Photocopying

Scanning

Read coding, data input,searches

Smear administration

Registrations

Summarising

Ensure office policies andprocedures are followed at all times.

Any other duties asspecified by the Operations Manager/ Reception Manager.

Ensuring an efficient andprofessional image of the practice is maintained at all times.

Maintaining good relationswith a wide range of people.

Person Specification Experience

• Experience of working in General Practice.
• Experience of using SystmOne Clinical System

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.