Medical Information Manager

Medical Information Manager vacancy for our Zurich based client in the Pharma sector.

Your tasks:

• Ensure appropriate, quality and timely responses to Medical Information requests. Internally or in collaboration with Medical Communications and Global Medical Teams, develop and ensure communication of timely, accurate responses to unique and escalated inquires.
• Coordinate with Local Medical Information and Global Medical Teams to define and develop medical information materials (eg Standard Response Letters, Frequently Asked Questions). Monitor performance against medical information key performance indicators.
• Support Medical Information monitoring and reporting. Manage medical information providers.
• Collaborate with the Medical Information Operations Lead to monitor the KPIs and define continuous education strategy.
• Support contracting and compliant delivery of vendor services, including call center setup and implementation, ongoing training and reporting. Implement novel channels for dissemination of medical information.
• Support implementation of novel MedInfo channels and leveraging new technologies and systems Leadership (Vision, strategy and business alignment, people management, communication, influencing others, managing change)
• Focus on accountability and ownership - constantly challenging oneself to take responsibility for continuous performance improvement and operational excellence Decision-making and Autonomy (The capacity and authority to make organizational decisions, autonomy in decision-making, complexity of decisions, impact of decisions, problem-solving)
• Ability to seek diverse input from multiple constituents and stakeholders to drive innovative solutions
• Ability to incorporate feedback and ensure decisions are made swiftly to yield flawless execution Interaction
• Position is accountable to Medical Information Group Lead, EMEA
• Local Medical Information Teams, Global Medical Teams, International Medical Affairs, Publications and Medical Communications, Medical Systems, Regulatory, Compliance, Legal, Pharmacovigilance/Safety, Technical Operations
• Strategic vendor partners Innovation (The required level of scientific knowledge, knowledge sharing, innovation and risk taking)
• Ability to create innovative solutions to complex problems
• Management of approved budget
• Management of medical information vendor(s)
• Definition and development of global and local Medical Information materials in alignment with Local Medical Information and Global Medical Teams and regional requirements

Your experience/knowledge:

• A medical or scientific degree is required
• 5 years of related work experience
• 4 years of experience in the biopharmaceutical industry, preferably within a Matrix structure is required
• 2 years of experience within medical affairs, clinical research or PV/safety roles (eg Medical Information, Medical Communications, Pharmacovigilance/Safety)
• Experience leading teams is preferred
• Experience managing vendors and complex projects is required
• Good knowledge of medical information best practices, legal and regulatory requirements, Codes of Practice, Standard Operating Practices and guidelines.

Your soft skills:

• Good written and verbal communication abilities, including scientific writing Strong attention to detail
• Strong scientific acumen
• Good business acumen including budget and resource planning and management

Location: Zurich, Switzerland
Work setting: Hybrid
Sector: Pharma
Start: 09/2025
Duration: 12 months
Workload: 100%
Ref.Nr.: BH 23260

Take the next step and send us your resume along with a daytime phone number where we can reach you.
Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland.
Ukrainian refugees are warmly welcomed, we will support you all the way.
We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application.

As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.