Medical Assistant

Responsibilities and Duties

• Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.
• Ensures successful completion of Care Connect EMR documentation skills.
• Performs necessary administrative duties that assure all information is current and updated, including maintenance and monitoring of EMR in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Communicates with patients and customers in a respectful and caring manner.
• Communicates, collaborates, and anticipates the needs of the health care team to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data; reports patient data and patient need as directed.
• Maintains documentation guidelines around patient chargeable items/services.
• Ensures processes and services are continuously monitored for quality, cost effectiveness, and efficiency.
• Engages in process and quality improvement activities and makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain professional competence, knowledge, and skills necessary for satisfactory performance of all assigned responsibilities.
• Completes required continuous training and education, including department specific requirements.
• Promotes and advocates for patient quality, safety, and experience initiatives and acts as a role model.
• Serves as SME/resource to the department/unit/practice in areas such as quality, performance improvement, and EMR (i.e., EPIC Super User).
• Leads and supports development of standard work and develops necessary customizations.
• Functions as a clinical preceptor and is responsible for training new staff.
• Is compliant with scope of practice and, as a High Reliability Organization (HRO), focuses on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum Qualifications

• High School Diploma or GED (Required)
• BLS - Basic Life Support - American Heart Association

Additional Qualifications

• Completion of a High School Medical Assistant Career Technical Program, or
• Graduation from an accredited School of Medical Assisting, or
• Completion of Military Medic training, or
• Certification as a Paramedic (EMT P), or
• At least one year of experience as a physician trained Medical Assistant in a similar clinical setting.

Work Shift: Day
Scheduled Weekly Hours: 40

Department: HVP Dublin

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all persons in all aspects of the associate employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.