Master

Job Summary

This role works in close collaboration with the Head of Fleet Operations and Senior Masters to ensure the safety and great customer experience of our passengers.

• The safe operation of the vessel under the Thames Clipper Safety Management System (SMS)
• Ensuring the Thames Clipper vessels are operated to the highest possible standards
• Maintaining the vessel, in compliance with all relevant legislation
• Carry out good ship management duties, defect & incident reporting;
• Operating Thames Clipper vessels in alignment with our service delivery requirements, with a primary emphasis on maintaining customer satisfaction & vessel housekeeping
• Ensure team members diligently inspect tickets at boarding locations, placing a significant emphasis on revenue protection
• Lead your team in delivering great customer service, ensuring a great experience for all
• Experience in close quarters vessel handling and or inland waterways
• International Safety Management Code (ISM) & International code for High Speed Craft (HSCC)

Requirements Qualifications & Experience

• MCA Boat Master's Licence, Tier 1 Level 2, or relevant transferable licenses
• (Ref: MCA MSN1853 (M) Amendment 1 - Annex 4 & 5)
• Current ML5 or ENG 1 Medical Certificate