Maritime SaaS CSM - Growth, Renewals & Partnerships

Windward, a London-based Maritime AI company, is seeking a seasoned Customer Success Manager to lead key enterprise accounts in trading and shipping. You will own the customer journey, drive product adoption, and partner with cross-functional teams to ensure onboarding success and renewal outcomes.

You will engage with C-level executives and end-users alike, delivering training and webinars while identifying growth opportunities. This role requires international travel and strong SaaS experience.