Mandarin Speaking Senior Office Manager

Birmingham, United Kingdom Posted on 30/04/2025

We are seeking an experienced Senior Administrative Officer who will proactively manage health and safety, facilities, and general administrative tasks to ensure a safe, compliant, and efficient working environment across our office. The role includes responsibilities covering laboratory and office facilities, H&S compliance and general administrative function support.

Main responsibilities include but not limited to:

• General office administration support - Support general office administration tasks; Coordinate and manage property lease negotiations, renewals, documentation, and maintain accurate records of agreements;
• Office facilities & maintenance - Manage planned and reactive maintenance of critical systems, including HVAC, water hygiene, electrical compliance, and lab equipment; Arrange for routine maintenance, checks and certifications such as EICR, PAT test etc.; Act as a primary point of contact with local councils, managing communication regarding site regulations, permits, inspections, and ensuring compliance with local council requirements;
• Health & Safety Compliance - Conduct risk assessments, fire safety checks, site inspections, and ensure compliance to regulations (e.g. HSE, COSHH); Keep company H&S and facilities policies up to date;
• Emergency Preparedness - Oversee fire safety procedures, including alarm testing, emergency lighting, drills, and risk assessments;
• Security & Access Control - Ensure the functionality of security systems, keyholder responsibilities, and access management; Conduct weekly building checks;
• Contractor Management - Coordinate external service providers for building maintenance, pest control, equipment servicing, and compliance testing;
• Training & Audits - Deliver safety inductions, oversee training programs, and conduct regular audits to ensure workplace safety and efficiency;
• Undertake other ad hoc assignments as required;

Requirements

• Proven experience in administration, health & safety, and/or facilities management, preferably within laboratory or R&D environments;
• Solid understanding of workplace safety regulations, facility management, and general administration procedures;
• Excellent problem-solving, negotiation and communication skills;
• Health & Safety certifications preferred, such as NEBOSH/IOSH certification;
• Proficient in English and Chinese Mandarin.

Benefits

• Holiday allowance increase with length of service
• Free lunch Monday to Friday
• Healthcare assessment and vouchers
• Contributory Pension