Mandarin-Speaking Front Office Customer Service

Bank of China (UK) Limited, Birmingham branch, invites applications for an Assistant Customer Service role who will meet clients, handle inquiries, and support front-line service for personal banking needs.

The successful candidate will communicate in Mandarin, assist with account opening, card services, and provide accurate information while upholding service standards in a busy branch environment. You will be part of a dedicated team delivering high quality customer service.