Manager, Risk & Controls (12 FTC)

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We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Manager, Risk & Controls (12 FTC) About your role

As Manager, Risk & Controls (12 FTC) in Dublin, you will help strengthen and harmonize the risk and control environment by completing a gap analysis of the existing risk control system and supporting implementation of an enhanced Group model. You will lead the build out and embedding of a risk and control framework aligned to regulatory requirements and the parent RCSA design, enabling consistent execution and effective monitoring across the business.

What you'll do

• Complete a gap analysis of the existing risk control system, with a view to implementing an enhanced Group model.
• Lead the build out, harmonisation, and embedding of the risk and control framework to align with regulatory requirements and the parent RCSA design.
• Enhance the reporting suite to support monitoring, governance, and escalation.
• Work closely with Operations, Compliance, and Technology teams to embed controls into processes (e.g., customer care, merchant onboarding, system readiness).
• Support training, documentation, and consistent execution of the framework across the business.
• Escalate matters to the CRO and other senior stakeholders as required.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have

• Strong technical expertise in operational risk and control frameworks within payments and/or financial services.
• Deep experience in RCSA, control design, process mapping, and governance, risk and compliance systems.
• Familiarity with EU regulatory expectations (including safeguarding, AML, outsourcing, and DORA).
• Ability to work hands on in complex, multi stream programmes with high interdependencies.

Experience that would be great to have

• Experience supporting implementation of a Group wide risk and control framework and/or harmonizing local practices to enterprise standards.
• Experience developing reporting, dashboards, or management information for risk and control monitoring and escalation.

Our commitment to Diversity and Inclusion

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.