Manager, Product Management

Title

Manager, Product Management

Overview

Mastercard Services' Portfolio Intelligence team is looking for a Manager to help drive our go to market strategy globally. The incumbent will help support the key strategies for revenue optimization, with a clear perspective on the diverse customer segments, market nuances and the demands needed to satisfy all customer types globally. The incumbent should be familiar with the Mastercard services sales organization, practices and be adept at meeting with customers.

Responsibilities

• Holds accountability for go to market for Portfolio Intelligence program dashboard business, working in conjunction with Global & Regional Product managers.
• Works with regional product to drive Portfolio Intelligence priorities with sales organization, supporting local sales discussions.
• Supports the design and execution of go to market for Portfolio Intelligence program in other regions by working with Product Managers.
• Drives customer feedback to Global Product managers & Product Development, ensuring Portfolio Intelligence solution owners are meeting market needs.
• Crafts, with Regional Product, market penetration plans, ensuring appropriate analysis and prioritization within the diverse segment set globally.
• Ensures pipeline of opportunities is accurate & realistic, helping both Regional and Global Product to assess quality of regional P&L.
• Ensures key pipeline KPI's are maintained and tracked.
• Supports Sales teams & Account Managers with sales conversations, providing relevant materials, completing product demos and assisting with sales objection handling.
• Assists with existing customer queries, ensuring questions, challenges or complaints are effectively managed and the right people are involved to solve efficiently.