Manager, Licensing Operations and Reconciliation

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and we ensure that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model, and career development resources to fuel our employees' passion for travel and ensure a rewarding career journey.

Introduction to the team

Travel Partnerships and Advertising help partners deliver excellent traveler and B2B experiences, driving growth through competitive supply, valued advertising, travel media networks, and affiliate solutions.

We are looking for an experienced and proactive leader to manage our Licensing Operations & Reconciliation team. This role oversees critical processes related to BSP and ARC compliance, air transaction reconciliation, and licensing governance. The successful candidate will lead a small team, ensuring operational excellence, accuracy, and efficiency while fostering a culture of accountability and continuous improvement.

Make an Impact!

The Manager, Licensing Operations and Reconciliation role is part of the Air Revenue Governance team within Travel Partnerships and Media (TPA). This team provides day to day operational support to key industry partners and internal stakeholders, managing all aspects of revenue governance through settlement, reconciliation, and audit processes.

In this role, you will

• Lead and mentor a team responsible for licensing operations and reconciliation activities.
• Oversee BSP and ARC processes, ensuring compliance and timely resolution of discrepancies.
• Act as the primary point of accountability for reconciliation accuracy and operational performance.
• Provide coaching and development opportunities to team members, building strong capabilities and engagement.
• Drive process improvements and implement best practices to enhance efficiency and scalability.
• Collaborate cross functionally with finance, commercial, and technology teams to support business objectives.
• Take ownership of projects and initiatives; project/program management experience is an advantage.

Experience and qualifications

• Proven leadership experience with the ability to mentor, coach, and inspire a team.
• Strong airline industry knowledge, including hands on experience with BSP or ARC processes. Ideally 6+ years, key transferable skills considered.
• Highly analytical, detail oriented, and organized, with a track record of delivering accurate results.
• Excellent communication skills, able to influence and engage stakeholders at all levels.
• A self starter who takes initiative and demonstrates accountability for outcomes.
• Project or program management skills are a plus.

Preferred Qualifications

• Experience with financial systems and reconciliation tools.
• Familiarity with global distribution systems (GDS) and airline settlement processes.
• Advanced Excel or data analysis capabilities.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.

We are committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.