Manager, Demand Planner, Customer Partnership & Supply Orchestration

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

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Position Summary

• Intercon Regional Lead: People Manager, senior stakeholders (SVP/VP) for demand planning activities - recommendation: Director
• Regional / Market(s) Lead, Multiple Markets, senior stakeholder management (VP/ED/SD), for demand planning activities - recommendation: Associate Director/ Senior Manager / Manager

Serving as primary interface between the local Market and Global Supply Chain. Responsible for market demand planning as well as in-market management, coordination, and communication for assigned markets/customers and local representatives if applicable.

Prepare and execute robust Demand Consensus Meetings as well as support Market S&OPs and S&OE process within CPSO & GSC.

• Utilize analytical, marketing, and sales data to estimate future product demands.
• Develop an effective forecast model by paying attention to industry trends and demand patterns.
• Monitor and report essential changes to sales forecasts, business strategies, and budgets.
• Support management with risk assessment and activities to help mitigate risk and propose and implement solutions that accurately improve demand forecasts.
• Create and generate forecasts using available data, seasonality, and variability metrics and coordinate logistics to deliver products and support marketing materials.

Key Responsibilities

• Lead Demand Consensus Meetings with cross functional teams (BI&T, Product Managers, Finance, Market Contacts, and BI&T in market teams). Ensure DCM outcomes, including clear decisions, risk and opportunities, selection amongst low/middle/high scenario for planning case, and escalations to S&OP are documented and circulated.
• Partner with markets to reflect internal/external market data, qualitative adjustments to short medium risks and opportunities and intelligence into the forecast.
• Ensure demand plans are optimized to manage risk based on market/supply chain dynamics.
• Execute ad hoc analytics to support needs of the business including but not limited to financial reconciliation, KPI analytics and scenario planning.
• Monitor demand planning KPIs: Forecast Accuracy, Forecast Bias, Sales consumption. Investigate significant deviations from targets and establish plans for improvement.
• Document & investigate gaps between Finance Budget and Supply Forecast and share them through Demand Consensus Meeting, escalation through S&OP.
• Provide actionable data analysis to support business cases for demand plans using data driven methods.
• Work with cross functional teams to support sales and finance team in revenue attainment.
• Partner on Global Demand Reviews where required.
• Support Regional S&OPs - Document & investigate gaps between Finance Budget and Supply Forecast and share them through Demand Consensus Meeting.
• Participate in the integration & coordination of demand strategies between markets/customers and OpU Supply Chain planning to drive exceptional customer service and in market performance.
• Work with CPSO leadership, as appropriate, to strengthen relationships with Markets/Customers and Supply teams to ensure a customer focused orientation and to ultimately ensure that required production is in place to meet required market demand.
• Support government tenders, direct import programs and clinical supply requests in alignment with local market partners ensuring communication with Demand Partners.
• Support New Product Introductions as required.
• Support the discontinuation of BMS products with customer/market stakeholders.
• Provide input, as appropriate, into quarterly inventory projections and budgeting process to highlight how forecast trends are driving projection and liaise with supply sites in relation to any queries raised.
• Ensure key supply chain metrics for customers/markets in scope of responsibility are achieved, providing analysis and commentary to commercial partners.
• Liaise with business partners and Local Representatives/distributor markets within region if applicable.

Qualifications & Experience

• 3-5 years of related experience within the Pharmaceutical or Consumer industries.
• Demand Planning experience, exposure to process, ERP, and advanced systems leading practices.
• Understanding of financial terms (P&L, Budget etc) and key business drivers impacting operations.
• Understanding of forecasting and demand planning process and KPIs (Forecast Accuracy, Bias, MAPE etc).
• Knowledge of/exposure to ERP, ideally SAP BW reporting, and related supply chain planning systems and data analysis tools (ex Tableau, Excel).
• Understanding and exposure to current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA) or other regulatory industries.
• Basic operational understanding of logistics, warehousing and transportation.
• Knowledge of compliance procedures (regulatory/financial/EHS).
• Strong analytical, organizational, critical thinking and problem solving skills.
• Excellent interpersonal, communication and presentation skills.
• Ability to prioritize, organize and manage multiple tasks to tight deadlines.
• Customer oriented.
• Demonstrate cultural sensitivity and an understanding of the global practices where business is conducted.

Why you should apply

• You will help patients in their fight against serious diseases.
• You will be part of a company that encourages excellence and innovation, respects diversity, develops leaders and values its employees.
• You'll get a competitive salary and a great benefits package including, but not limited to, an annual bonus, pension contribution, family health insurance, 27 days of annual leave, access to BMS Cruisath on site gym and life assurance.

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Equal Opportunity Employer Statement

Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.