Manager, Centralized Operations

SEI Investments is a leading global provider of asset management and investment technology solutions.

Position Description

We are seeking an experienced Payments Manager to lead our Payments function, ensuring the accurate, timely, and secure execution of all payment activities across the business. This is a senior leadership role within Investment Operations, with full ownership of operational delivery, risk management, and team leadership. The successful candidate will play a key role in safeguarding cash movements, maintaining a robust control environment, and driving continuous process improvements.

What you'll do Leadership & Team Management

• Lead, manage, and develop a team of supervisors and analysts.
• Set clear objectives and drive performance.
• Coach and support career development.
• Manage capacity and workload prioritisation.
• Foster a collaborative team environment with open communication and honest feedback to ensure a strong team dynamic and engaged team members.

SWIFT Messaging & Payment Systems

• Strong working knowledge of SWIFT messaging standards.
• Familiarity with the ISO 20022 migration.
• Understanding of SWIFT connectivity setup, BIC/SWIFT code management, and message monitoring.
• Experience with banking platforms and payment systems.

Operational Oversight

• Oversee end-to-end payments lifecycle.
• Ensure accuracy, timeliness, and adherence to controls.
• Maintain oversight of approvals and audit documentation.
• Act as escalation point for payment issues.

Risk & Control Management

• Own and maintain control framework.
• Ensure compliance with regulatory requirements.
• Mitigate operational and financial risk.
• Maintain segregation of duties.

Process Improvement & Change

• Drive automation and efficiency initiatives.
• Implement best practices and standards.
• Lead strategic and system enhancements.

Stakeholder Management

• Build internal and external relationships.
• Communicate payment status and risks clearly.
• Support client service delivery.

Qualifications

• 5+ years' experience in payments or financial services.
• Experience managing teams.
• Strong understanding of payment processes and controls.
• Experience with incident management, risk mitigation, and regulatory compliance in an operational environment.
• Bachelor's degree in finance, Accounting, or Business.
• Fluency in English (verbal and written).

Attributes we value

• Excellent interpersonal and customer service skills.
• Strong organisational and administrative skills.
• Self-starter with the ability to independently manage multiple projects and deadlines.
• Ability to multi-task, prioritise work and manage time to maximise efficiency and meet strict deadlines.
• Individual who takes initiative and ownership of assigned responsibilities.
• Positive 'can do' attitude with excellent problem solving skills.
• Detail-oriented.
• Team player.
• Flexible / Adaptable.
• Strong oral and written communication skills.

Benefits you can expect

• Healthcare for yourself, your spouse and any dependents up to the age of 18 years.
• Pension Scheme.
• Tax Saver.
• Travel Benefits.
• Bike to Work Scheme.
• On-site Gym with Fitness Classes and 1:1 PT Sessions.
• Club Supplement.
• Education Assistance.
• Competitive Family & Annual Leave Entitlements as well as 2 Paid Volunteer Days per year.
• Life Assurance.
• Annual Employee Share Participation Scheme.

SEI is an Equal Opportunity Employer and so much more